Coffee cup and common Wi-Fi issues

Slow Wi-Fi? Check out these 5 common Wi-Fi issues

Companies of all shapes and sizes rely on Wi-Fi every day to get work done. It’s a critical component of any modern infrastructure.

However, Wi-Fi isn’t always the most reliable thing out there.

It can slow down to an unbearable speed and leave your employees stressed out and unproductive. This being said, many common Wi-Fi issues can be pinpointed and solved rather easily.

Are employees misusing your Wi-Fi?

Some activities take up more bandwidth than others. If you find that your Wi-Fi is slower than expected, then your employees may be using the network for unauthorized activities like downloading media or running shadow applications.

Think about it: a 1080p HD movie takes up about 8 GB of space. That can put a lot of pressure on your network. Just imagine if they’re downloading an entire series or other types of media.

To make matters worse, downloading movies from torrent sites can introduce malware to your network. And depending on the type of malware, it could force your network to perform tasks for hackers — meaning the harm to your network will go above and beyond Wi-Fi and will continue until you identify and remove the malicious software.

Is your access point in a bad location?

If your Wi-Fi seems pretty fast on some devices but slow on others, then you may need to change your access point’s location.

Access points can only broadcast a wireless signal to devices within a limited range. If you keep your access point in the corner, then devices on the other side of the office might have a harder time maintaining a steady connection to the network.

Luckily, most companies can solve this problem by moving their access point to a more centralized location. Try to put your Wi-Fi access point as close to the center of the office as possible. If you have offices on two floors, then you should install an access point on each floor.

Most access points cover about 150 feet indoors. Access points designed for larger areas offer considerably more coverage, but the specific distance can vary from device to device.

Are too many people using your Wi-Fi?

Have you recently added new employees to your team? Or maybe you’ve implemented a BYOD (bring your own device) policy that has brought more devices into the office?

It’s important to remember that your network has limited bandwidth. The more requests it gets from devices, the slower it will handle those requests.

You can solve this problem by lowering the number of devices allowed to connect to your network, by upgrading to a access point that can handle more requests, or through adding additional access points strategically placed across the office ceilings.

Are strangers using your Wi-Fi?

It’s possible that unauthorized individuals or businesses have tapped into your unsecured access point. They may say they’re piggybacking on your network. But in reality, they’re stealing your internet bandwidth and slowing down your Wi-Fi access.

If you suspect this might be the case, then you can use a tool like WiFiHistoryView to see what devices have connected to your network. Look for IP addresses that don’t belong to any of the authorized devices used by your business and employees.

You can also make it more difficult for people to gain access to your internet by configuring your wireless network into a guest network and a production network and improving your wireless network’s passwords. Many times, companies use passwords that are easy for other people to guess. This behavior puts your entire network at risk. Use a random password generator to create a password that even experienced hackers will find difficult to crack.

Does your equipment need an upgrade?

Wireless solutions have improved a lot over the last decade or so. If you’re using old equipment, then you may need to upgrade to newer technology that supports more devices and faster speeds.


Want to keep reading? Check out 5 ways to make your applications more secure.