business interruption

Business Guide to Surviving the Next Hurricane Harvey (Part One)

Here at GB Tech, we will work with your business to create a business continuity plan that guarantees not only minimal business interruption, but that you will be operational in 15 minutes or less.
business interruption

3 of the Worst IT-related Disasters Ever (And What You Can Learn From Them)

70 million unhappy customers is not good for business, especially when it costs the company $252 million dollars. How does that even happen? Actually, Target was hit the same way many businesses are attacked–through phishing.
technology trends 2018

5 of the Most Anticipated Technology Trends of 2018

2017 offered some phenomenal technological advancements. So what’s going to be big in 2018? Here are our predictions for the 5 most anticipated technology trends of 2018:
help desk

Help!: The Importance of a Dedicated Help Desk for Your Business

Adding a Help Desk solution to your managed services solution will keep your business running around the clock, and can either function as your full-time help desk or supplement your current solution during off hours.
help desk

Hemingway’s Lost Work and the Importance of a Help Desk

Adding a Help Desk solution to your managed services solution will keep your business running around the clock, and can either function as your full-time help desk or supplement your current solution during off hours.
NOC Services

Your NOC Services are Like a Space Station for Your Business

Just like observational satellites can get high resolution, zoomed-out views of earth, a network operations center can observe your network from afar and make sure everything is going according to plan.
GB Tech Help Desk WP
NOC

How NASA Can Help You NOC Out Network Problems

When you see the big room at NASA with all of the monitors and dozens of people intensely staring at computer screens, that’s the Mission Control Center. NOCs operate in a similar way and can be customized to fit each client's monitoring needs.
Software Testing in the Mariner 1 mission.

Why You Must Never Neglect Software Testing

After nearly 20 million dollars, the rocket was ready to fire. Thousands of the best and brightest American minds had poured their hearts and souls into the creation of the star-bound vehicle. But things didn’t go as planned.
Tech support

Tech Support: The Underappreciated Key to Success

It’s common knowledge now that in order to reach your ceiling…