Why Your MSP Doesn’t Provide Your Cybersecurity Support
Many businesses rely on Managed Service Providers (MSPs) to handle their IT needs, assuming that their cybersecurity is fully covered in the process. However, this assumption can be misleading. While MSPs play a vital role in maintaining IT infrastructure, they are not always equipped to manage the increasingly sophisticated cybersecurity threats that businesses face. Let’s explore why your MSP doesn’t provide your cybersecurity support and why specialized Managed Security Service Providers (MSSPs) are essential to fill that gap.
The Misconception: “I Thought My MSP Was Already Taking Care of This”
A common misconception among businesses is the belief that their MSP is automatically handling all aspects of cybersecurity. After all, if an MSP is managing your IT systems, shouldn’t they also be safeguarding those systems from cyber threats? The reality is more nuanced. MSPs focus on keeping your IT infrastructure running smoothly, ensuring that networks are stable, systems are up-to-date, and issues are resolved promptly. However, when it comes to cybersecurity, the expertise required often extends beyond the typical scope of MSP services.
Cybersecurity support challenges are distinct from general IT management. While MSPs may implement basic security measures, they do not specialize in the advanced security protocols and real-time threat monitoring that an MSSP provides. This distinction is critical, as the threats businesses face today are more sophisticated and dangerous than ever before.
Why MSPs Should Not Be Doing MSSP Work
The roles of MSPs and MSSPs are fundamentally different. MSPs are akin to the general practitioners of the IT world—they provide broad IT support, handling day-to-day operations, system maintenance, and network management. On the other hand, MSSPs are the specialists, focusing exclusively on cybersecurity. They are equipped to deal with the complexities of modern cyber threats, offering advanced security services such as threat intelligence, incident response, and continuous monitoring.
One of the key reasons MSPs should not be doing MSSP work is the potential for conflicts of interest. Just as an accounting firm cannot audit itself due to inherent bias, an MSP should not be solely responsible for both managing and securing the IT environment. This is where the concept of third-party cybersecurity audits becomes essential. An MSSP, as an independent entity, can provide an unbiased evaluation of your security posture.
The cybersecurity landscape is constantly changing, with new threats emerging regularly. An MSSP is dedicated to staying ahead of these threats, continuously updating its strategies and tools to protect your business effectively. MSPs, with their broader focus, may not have the resources or expertise to keep up with these rapid developments.
Compliance and Liability Concerns
In the context of cybersecurity, compliance and liability are major concerns for businesses. Regulatory standards, such as those outlined by NIST (National Institute of Standards and Technology), require organizations to follow strict cybersecurity protocols. Failure to comply with these standards can result in significant penalties and legal liabilities.
Given these stakes, it is crucial to have a third-party MSSP involved in your cybersecurity strategy. They can conduct thorough risk assessments, implement necessary security measures, and monitor your systems to maintain compliance.
In the event of a data breach or security incident, businesses may face legal scrutiny. If an MSP is solely responsible for your cybersecurity and a breach occurs, questions may arise about whether the appropriate measures were in place. Having an MSSP involved provides an additional layer of protection.
Collaboration Between MSPs and MSSPs
While MSPs and MSSPs have distinct roles, they are most effective when they work together. An MSP is invaluable for maintaining the day-to-day operations of your IT environment, ensuring that systems are up and running, and addressing any technical issues that arise. Meanwhile, an MSSP focuses on protecting your IT infrastructure from cyber threats, implementing advanced security measures, and conducting ongoing threat monitoring.
Collaboration between these two types of providers can provide businesses with comprehensive IT and cybersecurity support. For example, your MSP handles the installation of security software and tools, while your MSSP runs the security support. This partnership allows businesses to benefit from the full spectrum of IT services, from basic management to advanced security.
Protecting Your Business with the Right Expertise
Cybersecurity is more than just an add-on service—it’s a critical component of your overall IT strategy. While MSPs play a crucial role in maintaining your IT systems, they are not equipped to handle the full scope of cybersecurity challenges that modern businesses face. This is why partnering with an MSSP is essential– as they provide the advanced protection your business needs to stay secure in an increasingly complex threat landscape.
By understanding why your MSP doesn’t provide your cybersecurity support and the importance of an MSSP, businesses can make informed decisions about their IT and security strategies. Don’t fall into the trap of assuming your MSP has your cybersecurity covered.
To secure your business with the right expertise, visit GB Tech and discover how our partnerships can protect your IT environment from ever-evolving threats.
